Great News Everyone! - Tuesday 22 July, 2008
Good Morning All,
Sorry to those who have not had replies to emails in the past 24 hours, I have had a flat out time and many things going on, however today is catch up day and its strated Brilliantly!!!
The Reason is that the USA Order containing Swiftech and D-Tek Products that many are waiting on has been Released FROM CUSTOMS on MONDAY! Just like i had hoped, but someone forgot to call me to confirm, what they did do was send me a final notice for documents, which i had sent 2 times already and i was about to go insaine until the bloke on the phone said "That was dispatched on the 21st July. It should arrive to me TODAY in a few hours.
ONCE IT DOES I WILL GET ALL THE PENDING ORDERS SENT OUT TODAY!!! (that are waiting on those parts obviously).
And on other news, I am in the process of getting Feser Tubing, you know, the UV Tubing that goes off in the USA! I have also ordered a bunch of new products (compression Fittings and accessories) from Bitspower. Expect all the items to be in the Online catalog in the coming few days.
THANKS FOR EVERYONES PATIENCE, I know I have lost mine a few times on the phone to customs trying to get this mess sorted out.
Regards,
Robbie H.
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XSPC Order Has Arrived - Tuesday 15 July, 2008
Thats Right everyone, Finally DHL Got their act together and the XSPC Order is now in.
The EDGE CPU Block and Res Tops are on back Order and should be available at the end of this week if all goes to plan. Sorry to those who are waiting on them, its frustrating for us all.
the D-Tek and Swiftech Order is due to arrive at the end of the week as Customs is due to release it hopefully on Wednesday (as per the last update i have received).
Sorry for the delays everyone, the joys of taking over the business and getting everything setup - LOTS OF PAPER WORK and formalities.
Regards,
Robbie.
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D-Tek / Swiftech and XSPC Orders Delayed - Friday 11 July, 2008
Everyone, I am very un happy to report that XSPC (and DHL's fault also) sent my stock to the business' old address (James' previous address) and now the stock is MIA. I am waiting to hear back today if they are able to recover it from whom ever signed for it and received it.
And, the USA order (D-Tek / Swiftech) stock is still stuck in Aus Customs. This is due to be released on Monday (I hope) as I today I hope that finally get all the documentation that they claim they lost the 1st time.
So anyone with XPSC GPU Blocks / Radiators there is NO ETA right now and all Swiftech and D-Tek Gear is due in on tuesday / wednesday I hope.
I will endevour to get the website updated with the correct ETAs but if you want to confirm your orders ETA or other products, please shoot me an email.
Once again, my sincere appoliges.
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