PRIVACY STATEMENT 
 
Flabbergast has created this privacy statement to demonstrate our commitment to your privacy. The following discloses our information gathering sequence in use by Flabbergast.

This site contains links to third party sites for the convenience of our customers. Flabbergast is not responsible for the privacy or the content of these web sites.

Collecting your personal information.

At Flabbergast, it is our concern to protect customer information and to provide a safe and secure on-line ordering system. Our on-line ordering system is used to gather information about our customers, enabling us to provide the complete on-line ordering service. Once you have registered on our web site. Your personal details will be stored in a secure and encrypted database so we can make your on-line purchasing easier, or to provide you with prompt assistance if you should call our office for support. Our web server uses cookies if the customer’s browser allows. The cookie is only used for shopping session purpose; it is not used for collecting individual details. Our web site is also capable of accepting an order without using cookies, such as in the case that a customer has disabled the cookies in the browser.

Use and security of customers personal information.

We collect your contact information (name, address, e-mail address, and phone numbers) to process your order. This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. Flabbergast will not use this information for any other purpose than to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s). We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order.

All customer information is kept on a secure server and protected by firewall security systems.

Customers can access and update their details by logging into the Flabbergast web site. The access is achieved by using the customer number and a password. Passwords are stored on our server using one-way encryption technology. A forgotten password can not be retrieved in its original form. A new password must be re-issued each time the customers request a password. Customers can have the re-issued new password sent to them by submitting the correct E-mail address.

Financial Information.

Flabbergast holds no financial information online regarding its customers. Payments is either transferred via the customer during bank transfers or cheque payments with no recording of the details within our online system or by PayPal payment where all financial information remains within the PayPal system.

Fraud Prevention.

Flabbergast is committed to reducing the amount of fraud it faces. Our policy is that we will prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or E-mail requesting more information or proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.

Your E-mail Address.

The E-mail address you submitted during an order will be used by Flabbergast for the sole purpose of extended customer service. Flabbergast will only use your E-mail address to communicate with you about the status, cost and shipping details, or any other changes required about your order. We may also send E-mails to customers for important events such as change of address etc.

The E-mail address you submit to join the newsletter mailing list will be used for the sole purpose of sending regular newsletters.