Before the wow

En Face is a skincare company inspired by the French philosophy that healthy skin is the foundation for lifelong beauty and a reflection of overall health.

Kim Baxter is the passionate owner behind the En Face Skincare brand. From as early as 18 years of age Kim became very interested in skincare and saw the gap in the market for products with visible, long-term results.

When Kim approached Flabbergast, she was looking for an approachable and creative team with who she could collaborate to take her business to the next level. The brand had zero brand presence, the website was not converting and there were no remarketing assets in use. Kim needed a fresh, results-driven team to make impactful change.

We began with a cross-channel strategy to ensure we could hit Kim’s goals. This included a professional plan for the brand’s social media presence, the redevelopment of her Shopify website and a competitive email marketing approach powered using Klaviyo.

The results

The En Face website was redesigned with a focus on improving user experience and customer journey so we could deliver a platform to generate more leads and conversions. One of the clients primary objectives was highlighting the beauty and originality of the visual brand identity which we achieved through style, photography and content placement.

En Face has grown a loyal audience across all platforms, but predominantly Instagram where the target market spends the majority of their time. Harnessing data and analytics from all of En Face’s digital platforms we are now in a position to scale the growth of the brand with structured content and a tactical remarketing strategy.

 

Hello
The first steps

Our first step is to meet you, in person (or digitally) so we can really get to know you, and you can get to know us.

Plan
Time for strategy

Now that we know your needs, goals and vision our team will get to work creating a marketing strategy for your business.

Action
Let’s get started

Whether it is a website, email marketing, analytics, SEO or content creation, our team are proactive with your goals.

Communication
We’re always here

Our team are your team. At every step your dedicated Project Manager will provide updates, insights, and feedback on your marketing.

Results
Skills that deliver

At Flabbergast our team collaborate on every project, no matter the size. Our diverse marketing skills and results orientated mindset mean we deliver the best results every time.

How we got results

Shopify

Our team designed a brand new Shopify website for En Face with all the right touch points for increasing conversions

Social Media Management

With 10+ years navigating the world of social media we know how to create engaging content on platforms that best connect with your target audience.

Email Marketing

Retain loyal customers and capture more sales from abandoned cart consumers.

Case Studies

Before the wow

We love working with passionate craftspeople and Sebastian is exactly that. Sebastian and his brother run a successful, bespoke shoe making company in Melbourne. They approached us to bring their craft to life with a classically styled WordPress website that brought out the authenticity of their business.

The Results

Sebastian was blown away by the results. Our website design and development team worked very hard to ensure we captured the essence of what makes Cano Brothers Boot & Shoe Makers a truly unique and special business.

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Before the wow

MY BOOK CLUB is a really exciting Melbourne start-up launched mid 2021 with the goal of supporting its members to READ, LEARN, DEVELOP through the art of reading. Flabbergast was brought on board to support the client with a range of marketing services including website development, branding and graphic design

The results

MY BOOK CLUB has successfully launched with clear brand direction, content strategies and visual identity – all the essential components that set any business up for success.

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Before the wow

Fulljoy are a successful international corporation who approached our team to help them launch their products into the Australian and New Zealand market. Their niche is health and wellness with a particular focus on probiotics and immune support for children. We began with their brand discovery and guidelines and a social media strategy for Facebook and Instagram.

The results

Early 2021 Fulljoy celebrated a successful launch into the Australian market including acquiring several specialty stores and pharmacies, including Priceline. Flabbergast will continue to work with the Fulljoy team in Melbourne, overseeing their targeted approach to their marketing including bespoke content creation, professional videography, market research and social media management.

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Before the wow

The Spa Blends is a very successful start-up ran by Melbourne entrepreneur Zainab Osama. Zainab partnered with Flabbergast from the beginning to create a marketing plan for the launch of her business. We successfully created a stunning website on Shopify, launched the brand on Facebook and Instagram and set up her Facebook and Instagram shop to ensure her target market had quick and easy access to her entire product range.

The results

After an exciting build up to the launch of her website and a content strategy to compliment this on social media, The Spa Blends received their first 3 orders within 15 minutes of launching. We continue to work with Zainab, managing her website and social media platforms.

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Before the wow

No 9 The Attire is a dress-hire business and café in Caroline Springs who came to Flabbergast to help them to create their brand identity, Shopify website and social media strategy on Facebook and Instagram that would ensure a successful business launch that reached their target audience.

The results

We began with brand discovery for No 9 so we could define who the business is and who their target market is. Through this process we developed the brands’ visual identity, brand language, brand guidelines as well as key details such as target audience and persona giving our client a complete overview of their business goals and how we would achieve them.

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Before the wow

Attard Automotive approached Flabbergast for expert advice on their existing WordPress website. The website was not mobile optimised and lacked content, ranking on the ninth or tenth page in most keyword searches related to their industry.

We advised the team at Attard Automotive that a new website would present a great opportunity for an enhanced user experience, ensure the website is SEO optimised and ultimately be designed to engage and covert more clients.

The results

Since launching website traffic has increased with an average of 200 news user per month compared to the previous year. Attard Automotive have never been busier and are now investing time in further exploring their brand strategy, market research and SEO with our team.

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Before the wow

Hypersonic Industries are a leading B2B Australian manufacturer of steel framed beds supplying some of the biggest retailers and commercial businesses across the country. We began working with the team at Hypersonic with the goal of rethinking their marketing approach for their retail market.

The results

Through a combined strategy involving graphic design, WordPress website development and email marketing we have succeeded in creating a fresh, modern brand identity for the retail arm of Hypersonic Industries combining contemporary digital assets such as QR codes and automated email sequences to grow engagement and new leads for the business.

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